Frequently Asked Questions
Everything you need to know about our handcrafted leather essentials.
What type of leather do you use for your products?
We exclusively use premium full-grain leather sourced from sustainable tanneries. This ensures each piece develops a unique patina over time and lasts for decades.
How should I care for my Levinson Leather goods?
To maintain the leather's natural oils, we recommend applying a high-quality leather conditioner every 3-6 months and avoiding prolonged exposure to direct sunlight or water.
How long does shipping take?
Standard domestic orders are processed within 2 business days and typically arrive within 5-7 business days. International shipping times vary by destination.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that personalized or embossed goods are final sale.
Do you offer a warranty on your craftsmanship?
Yes, all Levinson Leather products come with a lifetime warranty covering hardware failure or stitching defects. We stand behind the quality of our hand-stitched work.
Can I track my order status?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's journey in real-time.